# Accidentally deleted a student's account **URL:** \ **Category:** Uncategorized\ **Created:** [September 19, 2018, 3:32pm UTC](https://forum.code.org/t/accidentally-deleted-a-students-account/19968 "2018-09-19T15:32:24Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![chris.wilson](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.code.org/chris.wilson/32/7598_2.png) [@chris.wilson](https://forum.code.org/u/chris.wilson)\ **Post date:** [September 19, 2018, 3:32pm UTC](https://forum.code.org/t/accidentally-deleted-a-students-account/19968/1 "2018-09-19T15:32:24Z")
I had a few students create two accounts for themselves. When I viewed the duplicates on the “Progress” tab, they were both the 2nd name that was the one I wanted to delete. _(I knew that because the first one had some of the Lessons already completed and the blocks were green.)_ So then I went to the “Manage Students” tab, scrolled down to the 2nd name for the student, and hit “Remove Student”. So the next day the students couldn’t login and their account that was empty was the one that had been saved and I deleted the one with their work!! 1. Why is it listed in one order on the Progress Tab but another way on the Manage Students tab? Can that be fixed? 2. Can I retrieve the student’s progress from the account I deleted? Thanks, Chris ---
**Author:** ![kaitie\_o\_bryan](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.code.org/kaitie_o_bryan/32/2278_2.png) [@kaitie\_o\_bryan](https://forum.code.org/u/kaitie_o_bryan)\ **Post date:** [September 20, 2018, 2:37am UTC](https://forum.code.org/t/accidentally-deleted-a-students-account/19968/2 "2018-09-20T02:37:39Z")
Great questions - that is certainly something [support@code.org](mailto:support@code.org) can help you with! Shoot them an e-mail, they are SUPER great at getting back to people pretty fast! ---
**Author:** ![currie.joyner](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@currie.joyner](https://forum.code.org/u/currie.joyner)\ **Post date:** [February 25, 2019, 4:37pm UTC](https://forum.code.org/t/accidentally-deleted-a-students-account/19968/3 "2019-02-25T16:37:01Z")
Hi. Chris did you ever get any response on restoring a student account that has been accidentally removed? ---
**Author:** ![aeronial.poole](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@aeronial.poole](https://forum.code.org/u/aeronial.poole)\ **Post date:** [December 2, 2019, 3:29am UTC](https://forum.code.org/t/accidentally-deleted-a-students-account/19968/4 "2019-12-02T03:29:18Z")
I did the same thing and need the student’s work back!! ---
**Author:** ![hannah](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.code.org/hannah/32/4837_2.png) [@hannah](https://forum.code.org/u/hannah)\ **Post date:** [December 2, 2019, 2:23pm UTC](https://forum.code.org/t/accidentally-deleted-a-students-account/19968/5 "2019-12-02T14:23:24Z")
@aeronial.poole - please email [support@code.org](mailto:support@code.org) and we’ll be happy to help you there. Cheers, Hannah ---
**Author:** ![sandraemyers](https://avatars.discourse-cdn.com/v4/letter/s/46a35a/32.png) [@sandraemyers](https://forum.code.org/u/sandraemyers)\ **Post date:** [November 4, 2024, 9:53pm UTC](https://forum.code.org/t/accidentally-deleted-a-students-account/19968/6 "2024-11-04T21:53:57Z")
Can you help restoring a student account? I thought I removed the wrong duplicate but it happened to be the account which the student had work done ---
**Author:** ![mwood](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.code.org/mwood/32/4941_2.png) [@mwood](https://forum.code.org/u/mwood)\ **Post date:** [November 4, 2024, 9:56pm UTC](https://forum.code.org/t/accidentally-deleted-a-students-account/19968/7 "2024-11-04T21:56:09Z")
@sandraemyers , Please reach out to [support@code.org](mailto:support@code.org) via email and you will get hold of those who can look at accounts. It would be best to share all the information you have with them about. the account including name and/or email address when you contact them. No one on the forum can really access account specific information like that! Good luck! Mike ---
**Author:** ![sandraemyers](https://avatars.discourse-cdn.com/v4/letter/s/46a35a/32.png) [@sandraemyers](https://forum.code.org/u/sandraemyers)\ **Post date:** [November 5, 2024, 1:25am UTC](https://forum.code.org/t/accidentally-deleted-a-students-account/19968/8 "2024-11-05T01:25:33Z")
I did, I was doing grades and my class is on Wednesday. I hope I can get it restored by then. Thank you!