# Student unable to access course

**URL:** <https://forum.code.org/t/student-unable-to-access-course/35097>\
**Category:** Unit and Lesson Discussion\
**Created:** [September 7, 2021, 9:03pm UTC](https://forum.code.org/t/student-unable-to-access-course/35097 "2021-09-07T21:03:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![williamsj1](https://avatars.discourse-cdn.com/v4/letter/w/e47774/32.png) [@williamsj1](https://forum.code.org/u/williamsj1)\
**Post date:** [September 7, 2021, 9:03pm UTC](https://forum.code.org/t/student-unable-to-access-course/35097/1 "2021-09-07T21:03:27Z")

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I have a new student who has joined my course I can see him, but on the front page, the course is grayed out so that he cannot access the lessons. I have removed him and he rejoined again. He is using Chrome, but tried Safari, still same problem. He is on a mac. help! TIA1

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**Author:** ![terence.stone25](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.code.org/terence.stone25/32/5124_2.png) [@terence.stone25](https://forum.code.org/u/terence.stone25)\
**Post date:** [September 8, 2021, 2:26am UTC](https://forum.code.org/t/student-unable-to-access-course/35097/2 "2021-09-08T02:26:06Z")

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@williamsj1 Please email. [support@code.org](mailto:support@code.org) for help.