Circuit playground not connecting

Playing around with the new “webserial” connection as described here:

But when I push the “connect to board” test button using a Circuit Playground Express, I get a pop-up window with “no compatible devices found” message.
I ensured that “Sites can ask to connect to serial ports” option is selected. as suggested here:

Chrome is updated and tried another usb port.
I know the CPX works - I’ve been playing with it using Makecode’s stuff.
Any other ideas?
Thanks!

Hi Gordon,

Have you tried updating the firmware? When our boards don’t connect in Maker App, that will usually fix it.

Good luck!
~Michelle