Two student accounts one email


#1

I have a student “E” whose account on code studio has another student’s email, student “D” listed in their account information. Student “E” is unable to login to code studio at this point.
We have tried resetting their password because that is what I am able to do. This is similar to my original post from Aug 25 but different.

Student “D” can login easily.
It seems that if I/we could edit the student email for the account of student “E” this could be resolved, but we are unable to do that. Any suggestions?


#2

hi, @dmm7520 – i’ll message you privately so you can share some more information with me and we can get this sorted out!

-brook