I had a few students create two accounts for themselves. When I viewed the duplicates on the “Progress” tab, they were both the 2nd name that was the one I wanted to delete. (I knew that because the first one had some of the Lessons already completed and the blocks were green.) So then I went to the “Manage Students” tab, scrolled down to the 2nd name for the student, and hit “Remove Student”. So the next day the students couldn’t login and their account that was empty was the one that had been saved and I deleted the one with their work!!
- Why is it listed in one order on the Progress Tab but another way on the Manage Students tab? Can that be fixed?
- Can I retrieve the student’s progress from the account I deleted?