No sounds on Music Lab

Hello,

When working in the Music Lab: Jam Session unit, my class and I experience no sound when clicking Run to execute the code. The slider moved, but produced no sound.

The intro video did have audio, as well as when we dragged and dropped blocks (clicking sound), but no sounds when running the program.
Advice?

Thanks,
Tim Madden
Hayes Intermediate
Grand Ledge MI

Hi Tim,
I’m sorry you are having this issue! I have had issues with audio and visuals when using some of the Code.org coding platforms on Macs with Safari as the browser, is that by chance what you are using? If it is, try switching to use chrome.

Emailing support@code.org can also help with technical issues.

Best,
Lindsay

Hi there! I’m on the chrome browser and am also having sound issues. Everything was working great until I reached level 9.

@maddent
Hello Tim,
Sorry that you are having these technical difficulties. I just retried on my computer on chrome browser, seems like everything is ok. I am also an IT specialist - happy to jump on a teams call or something to troubleshoot and help you out. Let me know or dm me if you need any support :slight_smile:

-Abishai