Quiz Issue: a student hasn't taken the quiz - they are locked out

I often have the issue where a student has NOT taken the quiz due to absence and I subsequently open it for them to take and they are still locked out. HELP!
If you need specific examples, check: APCSP, Unit 5, lesson 18, [student names removed by moderator].

Hi @annehasseld,

Please see this support article and ctrl-F search for “individual student control” for information on how to do this.

If this still does not work, please file a bug report at https://support.code.org as this is a secure channel for communicating with the engineering team. I deleted your students’ names from your original post…

Thank you!

–Michael K.