One student's assessment will not unlock


#1

Hey guys- Has anyone had an issue where only one student’s assessment will not unlock? His account looks the same as the rest of the class, but neither assessment in Unit 2 would unlock for him, and him only.

Thanks-

Tom


#2

Thanks for letting us know Tom. I’ll pass it on.


#3

Tom, I had the same problem, and solved it by re-locking the assessment for everyone and then unlocking it again.
-Andy


#4

Yeah, I did try that, but his is still stuck. Not sure why.