Assessment three students locked out


Today I unlocked an assessment, but three students were locked out. I synced my class with Google, and they are listed - but is this an issue with their username? How can I fix it?

Much thanks,

Hi @styrrell,

This sounds like a pretty technical situation particular to your or your students’ accounts, so I would try emailing about it. Also include the students’ usernames as that might help with troubleshooting.