Maker App on Surface Pro

Does anyone know if the maker App/circuit playground will work on a surface pro? I have a student trying to use their personal device during distance learning and they installed the app and plugged in the board but it isn’t detecting the board. My only thought was that maybe it doesn’t work because the board is plugged into an external keyboard. Has anyone had students use the circuit playground on a surface before and know if this should work?

I’m not sure if it will work on a Surface Pro, but you may want to refer them to this article and see how far they get. You (or they) could contact with details on what part of the process isn’t working and they could help you figure it out.