Hi @mwysock,
I’m sorry this is happening. Can you share a little more about what happens when they attempt an import? Is there an error message or is nothing at all happening?
My students worked in App Lab recently (about 2 weeks ago) and they were able to share screens. I am guessing you are familiar with the steps for importing screens but I’ll outline them here:
- User 1 and user 2 should make sure all elements are uniquely named.
- User 2 clicks share and copies the share link of their app and sends to user 1.
- User 1 goes to the screen dropdown and chooses “import” and pastes the share link from user 1 and imports the screen and assets (if all elements are uniquely named, there should not be conflicts).
- User 2 should also share any code they have via email or shared doc so that can be transferred.
After following these steps, if you are still having issues, you can contact support.
Good luck!
~Michelle